Privacy Policy

Privacy Policy

This document outlines the terms, policies, and procedures for users of HR Tray, a platform developed and operated by Calpine Labs Private Ltd. By using HR Tray, you agree to comply with the following policies and conditions.

1. Privacy Policy

Information We Collect –

  • Personal details such as name, email, phone number, and organization.
  • Account credentials and payment details (processed via secure third-party gateways).
  • Candidate data including resumes, interview feedback, and hiring status.
  • Usage logs, preferences, and device/browser data.

How We Use Your Information –

  • To provide and maintain the HR Tray platform.
  • To personalize user experience.
  • For internal analytics, support, and improvements.
  • To communicate updates, billing, or important notifications.

Data Storage and Security –

  • We implement security protocols, encryption, and regular audits to protect user data.
  • Access to sensitive data is role-based and restricted to authorized personnel only.

Sharing and Disclosure –

  • We do not sell or share your personal data with third parties for marketing.
  • Data may be shared with service providers and legal authorities only as necessary.

User Rights –

  • You may request access, updates, or deletion of your personal data by contacting info@hrtray.com.

Cookies –

  • We may use cookies to enhance performance and user experience.

Compliance –

  • We comply with applicable data protection laws of India.

2. Terms and Conditions

Use of the Platform –

  • HR Tray is intended for professional hiring and recruitment purposes.
  • Users must be 18 years or older.
  • You are responsible for all activities under your account.

User Responsibilities –

  • Provide accurate and up-to-date information.
  • Do not use HR Tray for illegal, harmful, or abusive activities.

Intellectual Property –

  • All content, technology, and trademarks on the platform belong to Calpine Labs.
  • A limited, non-transferable license is granted for using the platform.

Suspension or Termination –

  • We reserve the right to suspend or terminate your access for violating these terms.

Limitation of Liability –

  • HR Tray is provided “as is” without warranties.
  • Calpine Labs is not liable for indirect or consequential damages.

Modifications –

  • These terms may be updated at any time with notice. Continued use implies acceptance.

3. Cancellation and Refund Policy

Subscription Cancellation –

  • You may cancel your subscription via your account dashboard.
  • Access remains active until the end of your billing cycle.

Refund Eligibility –

  • Refunds are only provided for duplicate payments or billing errors.
  • No refunds for unused time, partial months, or trial versions.

Requesting Refunds –

Processing Time –

  • Approved refunds are processed within 7–10 business days.

4. Shipping and Delivery Policy

Digital Access –

  • HR Tray is a digital product; no physical delivery applies.
  • Access is granted immediately after successful registration and payment.

Downloadable Resources –

  • Certain features may include downloadable reports, accessible from within your dashboard.

Delivery Issues –

  • If access is not granted within a reasonable time, please contact support.

5. Legal Disputes

  • All legal matters shall be governed by the laws of India.
  • In the event of any dispute, the courts located in Kerala, India shall have exclusive jurisdiction.

6. Contact Information

For any queries or issues related to these policies –

Email: info@hrtray.com
Company: Calpine Labs Private Ltd

By using HR Tray, you acknowledge that you have read, understood, and agree to be bound by this unified policy document.