Privacy Policy

Privacy Policy

This document outlines the terms, policies, and procedures for users of HR Tray, a platform developed and operated by Calpine Infrastructure And Tech Solutions Private Limited. By using HR Tray, you agree to comply with the following policies and conditions.

1. Privacy Policy

Information We Collect –

  • Personal details such as name, email, phone number, and organization.
  • Account credentials and payment details (processed via secure third-party gateways).
  • Candidate data including resumes, interview feedback, and hiring status.
  • Usage logs, preferences, and device/browser data.

How We Use Your Information –

  • To provide and maintain the HR Tray platform.
  • To personalize user experience.
  • For internal analytics, support, and improvements.
  • To communicate updates, billing, or important notifications.

Data Storage and Security –

  • We implement security protocols, encryption, and regular audits to protect user data.
  • Access to sensitive data is role-based and restricted to authorized personnel only.

Sharing and Disclosure –

  • We do not sell or share your personal data with third parties for marketing.
  • Data may be shared with service providers and legal authorities only as necessary.

User Rights –

  • You may request access, updates, or deletion of your personal data by contacting info@hrtray.com.

Cookies –

  • We may use cookies to enhance performance and user experience.

Compliance –

  • We comply with applicable data protection laws of India.

2. Terms and Conditions

Use of the Platform –

  • HR Tray is intended for professional hiring and recruitment purposes.
  • Users must be 18 years or older.
  • You are responsible for all activities under your account.

User Responsibilities –

  • Provide accurate and up-to-date information.
  • Do not use HR Tray for illegal, harmful, or abusive activities.

Intellectual Property –

  • All content, technology, and trademarks on the platform belong to Calpine Infrastructure And Tech Solutions Private Limited.
  • A limited, non-transferable license is granted for using the platform.

Suspension or Termination –

  • We reserve the right to suspend or terminate your access for violating these terms.

Limitation of Liability –

  • HR Tray is provided “as is” without warranties.
  • Calpine Infrastructure And Tech Solutions Private Limited is not liable for indirect or consequential damages.

Modifications –

  • These terms may be updated at any time with notice. Continued use implies acceptance.

3. Cancellation and Refund Policy

Subscription Cancellation –

  • You may cancel your subscription via your account dashboard.
  • Access remains active until the end of your billing cycle.

Refund Eligibility –

  • Refunds are only provided for duplicate payments or billing errors.
  • No refunds for unused time, partial months, or trial versions.

Requesting Refunds –

Processing Time –

  • Approved refunds are processed within 7–10 business days.

4. Shipping and Delivery Policy

Digital Access –

  • HR Tray is a digital product; no physical delivery applies.
  • Access is granted immediately after successful registration and payment.

Downloadable Resources –

  • Certain features may include downloadable reports, accessible from within your dashboard.

Delivery Issues –

  • If access is not granted within a reasonable time, please contact support.

5. Legal Disputes

  • All legal matters shall be governed by the laws of India.
  • In the event of any dispute, the courts located in Kerala, India shall have exclusive jurisdiction.

6. Contact Information

For any queries or issues related to these policies –

Email: info@hrtray.com
Company: Calpine Infrastructure And Tech Solutions Private Limited.

By using HR Tray, you acknowledge that you have read, understood, and agree to be bound by this unified policy document.